![]() There, enter the permissions preferences. ![]() Open the information section of the application to check it. Check that WhatsApp can access memoryĪnother possible cause of the failed download error is that WhatsApp does not have access to storage. Once you have free space in the memory, return to WhatsApp to download the file again. With this information in mind, go to the browser and delete the files you no longer need or upload them to the cloud to create a backup copy. Note which file types take up the most space. Depending on the manufacturer, this tool will be more or less complete. Then, tap on the top button to free up space. We recommend that you go to the phone settings and open the storage preferences. Therefore, check what iOS version your device is running and update (or downgrade) it suitably.One of the reasons why WhatsApp is not able to download files is that the memory is full. For instance, if you made WhatsApp backup in a device that was running iOS 12, that backup will not be able to restore on a device running iOS version above or below. This is important because backup and restoring can only be done on same iOS. Now, hold down 'Power' button until Apple logo comes into sight.įollowing the above method, if still "Couldn't Restore Chat History" error occurs when you are trying to restore WhatsApp messages from iCloud, please check the iOS version. Do the same with 'Volume Down' button now. IPhone 8/8 Plus or later models: Press 'Volume Up' button and release instantly. Keep doing this and release when Apple logo appears on the screen. IPhone 7/7 Plus: Press the 'Volume Down' and 'Power' buttons together. IPhone 6 or earlier: Keep pressing 'Power' and 'Home' buttons simultaneously until you observe the Apple logo coming on the screen. ![]() The steps for different models are given below. If you were trying to restore WhatsApp and it failed to restore chat history from iCloud again, try to force restart your iPhone. Do this and see if the problem is vanished or not. If yes, change it with the previous number as well as use the same iCloud ID. Please confirm that you've not used a different phone number. Maybe WhatsApp is not successfully restoring chat history because you've not entered the same credentials as in the previous phone. Make Sure You Used the Same Phone Number and iCloud ID Delete unnecessary files and make space for a smoother restore process. Therefore, go to 'Settings' > 'General' > 'iPhone Storage' and check the used storage. If the space is less than WhatsApp backup, WhatsApp will always show a 'couldn't restore' error. Check if your iPhone is having enough space. Not enough storage in the device can be the reason why WhatsApp restore from iCloud fails and this is what our next suggestion is. As a bonus, we would like to recommend you dropping the cellular data idea and switch to a more stable Wi-Fi connection instead. Also, try rebooting your router – plug it off, wait for 10-20 seconds and then turn it back on. Ensure that your Wi-Fi is running perfectly and you're in its range. The primary thing you need to make sure when WhatsApp restore from iCloud fails is examining your network connection. Common 5 Troubleshooting Tips (iOS 15 beta/14/13 and iPhone 12/11 Supported) Tip 1.
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